Terms & Conditions

• Any instruction received by Benzie Plumbing and Gas from client for supply and installation of goods shall constitute acceptance of these terms and conditions.
• Where there is more than one client involved both parties will be held responsible for payment of the price.
• Clients must give 14 days’ notice of change of address or ownership. If not the client will be liable for any losses incurred by the Benzie Plumbing and Gas.
• Price shall be set by Benzie Plumbing and Gas and shown on the invoice or the quote which shall be binding if the client accepts within 30 days of the date shown on the quote.
• Benzie Plumbing and Gas reserves the right to change the prices in the event of any variations to the quote, planned schedule, out of hours work or specifications. Payments on variations must be paid in full at the completion time of such task.
• A deposit may be required at Benzie Plumbing and Gas discretion (based on materials).
• Time of payment shall be stated on the invoice.
• Progress payments may be needed on completed sections of work.
• Payment must be paid by cash, cheque, bank transfer, or by any other method agreed upon by Benzie Plumbing and Gas.
• GST will be shown on invoices and quotes.
• Electricity used by the Benzie Plumbing and Gas shall be supplied and paid for by the client.
• No responsibility will be taken by Benzie Plumbing and Gas for the safety of third parties including children and pets.
• Client agrees to remove or protect any personal property inside and out. No liability is accepted for accidental damage.
• This contract does not contemplate the removal or disturbance of asbestos or other hazardous materials. In the event of such substances being found work will stop immediately until such materials are safely removed. An extra charge will be added for loss of time to Benzie Plumbing and Gas.
• Once goods have been delivered to client they are at full responsibility.
• Client shall give exact location of all underground services plumbing, electrical and gas, otherwise an extra charge will be added to the price for someone to identify the locations.
• Client has 7 days after the completion of work to notify Benzie Plumbing and Gas of any defects. After 7 days it is the client’s responsibility and extra cost will occur for Benzie Plumbing and Gas to repair the defect.
• All drawings made by Benzie Plumbing and Gas shall remain the property of Benzie Plumbing and Gas and used only by their discretion.
• Cancellation of contract must be made in writing before goods and services have changed hands or commenced. If they have then the client will be compensated the remaining of the sum of the contract owing. If the item is a specific item then full responsibility will be held by the client if the product is already begun production.
• Benzie Plumbing and Gas reserves the right to add an extra cost for any unforeseen problems when digging, hitting underground services or rock where extra time is needed or machinery to complete the job.
• All disputes must be in writing to Benzie Plumbing and Gas.